Important information for our clients

On 28 February 2022, TD Ameritrade Hong Kong will close and will no longer maintain accounts. We are here to help you through this closure. Learn more about the next steps you'll need to take with your account. Visit the Client Information Hub.

Important information

TD Ameritrade Hong Kong is set to close its doors. We invite you to learn more about our affiliate Charles Schwab, Hong Kong, Ltd. for your U.S. investing needs. Learn more.

Account FAQs

How can I locate my account number?

Withdrawal FAQs

How do I request a withdrawal from my account?

Account Services FAQs

How do I update my email address?

How do I update my address?

Can I access my past account statements?

How can I access my account statement and contract notes?

What is the amount of insurance protection on my account?

W-8BEN & 1042-S FAQs

Important Disclosures

What is form W-8BEN?

Why do I need to fill out a W-8BEN?

What is foreign tax identification number (FTIN)?

What is Form 1042-S? What action should I take upon receiving Form 1042-S?

What is backup withholding?

How do I reclaim backup withholding from the prior year?